info@totaltailgate.com

THANK YOU FOR SHOPPING AT
TOTALTAILGATE.COM!

Please take a moment to review the information about our policies.

SHIPPING

                      ***$4.99 Flat Rate Shipping For A Limited Time***

Our goal is to process your order within 5-7 business days.  This window can increase during the holiday season.  The actual ship time to your door will vary depending on your location. 

Multiple item orders.  If you have purchased several items from us there is a possibility that they will arrive separately.  We work with many warehouses across the country so items may arrive separately.

We ship to all of the United States, except for Alaska and Hawaii. We do not ship to Canada. We do not ship to APO addresses or PO Boxes.  

BACKORDERS

You will be notified ASAP if an item is on backorder.  Usually within 48 hours.  If delivery time is an issue please email us and we can check stock status before you order and give you an approximate ship time.

TAX

North Carolina Residents pay 8.5% sales tax on their purchases.  No sales tax on all orders shipped outside of North Carolina.

SECURITY

We are a Yahoo! hosted and maintained site. That means secure transactions monitored by an industry leader. If you are uncomfortable making a purchase online feel free to call 1-866-868-5232 to place your order.

NOTES ABOUT LOGOS AND DESIGN

Manufacturers and distributors often have subtle style and logo changes on their products.  These changes are not always communicated to retail stores and websites.  If you are unhappy with the item that you receive because of a style change we will accept the return, but you will be responsible for the shipping to and from your location. If an exact logo or style of an item is required contact us to verify.

PAYMENT

We accept Visa, MasterCard, American Express and PayPal

No compensation, discount or likewise will be issued for long delivery time, wrong order sent, damage issue or such. We will do everything we can to resolve any issues that arise.

*********Charges will show up on your credit card as TotalTailgate.com or MBT Marketing,LLC.  Please contact us toll free 1-866-868-5232 to discuss any discrepancies prior to disputing the charge with your card company.*********

RETURN POLICY

We are happy to accept returns if they are processed within 7 days from the date you receive your purchase. A $4.00 restocking fee will apply per item.  Damaged and defective items will be returned and a replacement will be sent as quickly as possible. The only exception is made to order or custom merchandise.

****CUSTOMER ACKNOWLEDGES THAT IF YOU ARE RETURNING AN ITEM YOU ARE RESPONSIBLE FOR ALL THE SHIPPING CHARGES, MEANING THE ORIGINAL ACTUAL CHARGE FOR SHIPPING TO YOU (NOT PROMOTIONAL RATE, CURRENTLY $4.99) AND FOR SHIPPING BACK TO US. ****

All shipping costs(promotional rate does not apply) will be subtracted from your refund. If you want to return your order you must contact us at info@totaltailgate.com You will receive a confirmation with your Return Merchandise Authorization number. All items must be shipped in original packaging.  Your purchase will be inspected when it is returned and we reserve the right to refuse a return if the merchandise is damaged in any way.

CONTACT INFO

MBT Marketing,LLC
PO BOX 473394
Charlotte, NC 28247
info@totaltailgate.com

Toll Free 1-866-868-5232

 

MBT Marketing, LLC dba TotalTailgate.com is not affiliated in any way with the
NFL, NCAA, MLB, NASCAR, NBA or NHL.
We are authorized sellers of officially licensed merchandise.