info@totaltailgate.com
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THANK YOU FOR SHOPPING AT |
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Please take a moment to review the information about our policies. |
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SHIPPING |
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***$4.99 Flat Rate Shipping For A Limited Time*** Multiple
item orders. If you have
purchased several items from us there is a possibility that they will
arrive separately. We work
with many warehouses across the country so items may arrive separately. We
ship to all of the United States, except for Alaska and Hawaii. We do not
ship to Canada. We do not ship to APO addresses or PO Boxes. |
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BACKORDERS |
| You will be notified ASAP if an item is on backorder. Usually within 48 hours. If delivery time is an issue please email us and we can check stock status before you order and give you an approximate ship time. |
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TAX |
| North Carolina Residents pay 8.5% sales tax on their purchases. No sales tax on all orders shipped outside of North Carolina. |
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SECURITY |
| We are a Yahoo! hosted and maintained site. That means secure transactions monitored by an industry leader. If you are uncomfortable making a purchase online feel free to call 1-866-868-5232 to place your order. |
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NOTES ABOUT LOGOS AND DESIGN |
| Manufacturers and distributors often have subtle style and logo changes on their products. These changes are not always communicated to retail stores and websites. If you are unhappy with the item that you receive because of a style change we will accept the return, but you will be responsible for the shipping to and from your location. If an exact logo or style of an item is required contact us to verify. |
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PAYMENT |
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accept Visa, MasterCard, American Express and PayPal No compensation, discount or likewise will be issued for long delivery time, wrong order sent, damage issue or such. We will do everything we can to resolve any issues that arise. *********Charges will show up on your credit card as TotalTailgate.com or MBT Marketing,LLC. Please contact us toll free 1-866-868-5232 to discuss any discrepancies prior to disputing the charge with your card company.********* |
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RETURN POLICY |
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are happy to accept returns if they are processed within 7 days from the
date you receive your purchase. A $4.00 restocking fee will apply per
item. Damaged and defective
items will be returned and a replacement will be sent as quickly as
possible. The only exception is made to order or custom merchandise. ****CUSTOMER
ACKNOWLEDGES THAT IF YOU ARE RETURNING AN ITEM YOU ARE RESPONSIBLE FOR ALL
THE SHIPPING CHARGES, MEANING THE ORIGINAL ACTUAL CHARGE FOR SHIPPING TO
YOU (NOT PROMOTIONAL RATE, CURRENTLY $4.99) AND FOR SHIPPING BACK TO US.
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shipping costs(promotional rate does not apply) will be subtracted from
your refund. If you want to return your order you must contact us at info@totaltailgate.com
You will receive a confirmation with your Return Merchandise Authorization
number. All items must be shipped in original packaging.
Your purchase will be inspected when it is returned and we reserve
the right to refuse a return if the merchandise is damaged in any way. |
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CONTACT INFO |
| MBT Marketing,LLC PO BOX 473394 Charlotte, NC 28247 info@totaltailgate.com Toll Free 1-866-868-5232
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MBT Marketing, LLC dba
TotalTailgate.com is not affiliated in any way with the |
Total Tailgate is UpFront